Item411 Help Library 

Help Topics:

•  General Information
  • Introduction
  • New Features
  • Chain Sources
  • Training Resources
  • View Switcher Link
•  Item411 Basics
  • Logging In
  • Need a Login?
  • Forgot Password?
  • Request a Demo
•  Item Search
  • Search Basics
  • Search Results List
  • Quick View
  • Add Item to Bid
  •  Item Details
    • Details Overview
    •  Competitive Data
      • Competitive Data Tab
      • Competitor Icons
      • Chain History
      • Chain Data Popup
    •  Substitutes
      • Substitutes Tab
      • Substitute Icons
    •  Additional Sources
      • Additional Sources Tab
    •  Stock Check
      • Stock Check Tab
•  Bid Wizard
  • Introduction
  • Whats New?
  •  Create a New Bid
    • Introduction
    •  My Excel File
      • Before you Begin
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
    •  Wholesaler Data
      • Step 1
      • Step 2
      • Step 3
    •  Favorites List
      • Step 1
      • Step 2
  •  Edit Functions
    • Introduction
    • Matching
    • Edit Bid
    • Edit Bid Items
    • Update a changed Excel File
    • Import/Append/Update Wholesaler Data
  •  Export Functions
    • Introduction
    • Export Bid to Excel
    • Excel File Outputs
    • Understanding my Excel File
  •  Schedule Functions
    • Introduction
    • Schedule a Bid
    • Scheduled Outputs
    • Edit Scheduled Bid
  •  My Presentations
    • Introduction
    • Create a Presentation File
    • Presentation File Outputs
•  Price Plan Strategies
  • Introduction
  • Before you Begin
  •  Create a New Plan
    •  Cost Plan
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
    •  Sell Plan
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
•  Ink & Toner
  • Ink & Toner Finder
•  Reports
  • Chain Reports
•  Custom Settings
  • Introduction
  • Setup
•  Options
  • Overview
  • Stock Check Setup Guide
  • Chain Flags
  • Manufacturer Information
  • Essendant Facilities
  • SPR Facilities
  •  IT - Site Options
    • AA - General Options
    • DS - Display Sequence
    • EX - Bid Wizard
    • PR - Custom Pricing
    • WD - Presentations
  •  V1 - SP Richards EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V2 - Essendant EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V4 - Azerty EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V6 - Supplies Network EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V7 - Lagasse EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  VA - SPR Canada EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check

New Features

We constantly strive to enhance our sites with the most pertinent information available in order to produce the most effective tools for our customers.

Our success as a business can only be achieved when our customers succeed!

Because of this, we proudly offer the following enhancements to Item411:

1. Item411 has been completely redesigned using Microsoft's MVC technology.
2. A view switcher link has been added to most pages allowing the user to easily switch between a mobile view/desktop view when on a mobile device.
3. We have added several new Chain Sources to the mix.
4. A new Custom Settings section has been added for those sales reps on the go.
5. New Quick View link buttons are now available on all search results items.
6. We added the ability to input quantity and price when adding an item to bid.
7. Microsoft Word output type has been added to My Presentations giving you the capability of customizing the presentation document with a cover page, custom headers and footers, a table of contents page, etc., before sending it to the customer.