Item411 Help Library 

Help Topics:

•  General Information
  • Introduction
  • New Features
  • Chain Sources
  • Training Resources
  • View Switcher Link
•  Item411 Basics
  • Logging In
  • Need a Login?
  • Forgot Password?
  • Request a Demo
•  Item Search
  • Search Basics
  • Search Results List
  • Quick View
  • Add Item to Bid
  •  Item Details
    • Details Overview
    •  Competitive Data
      • Competitive Data Tab
      • Competitor Icons
      • Chain History
      • Chain Data Popup
    •  Substitutes
      • Substitutes Tab
      • Substitute Icons
    •  Additional Sources
      • Additional Sources Tab
    •  Stock Check
      • Stock Check Tab
•  Bid Wizard
  • Introduction
  • Whats New?
  •  Create a New Bid
    • Introduction
    •  My Excel File
      • Before you Begin
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
    •  Wholesaler Data
      • Step 1
      • Step 2
      • Step 3
    •  Favorites List
      • Step 1
      • Step 2
  •  Edit Functions
    • Introduction
    • Matching
    • Edit Bid
    • Edit Bid Items
    • Update a changed Excel File
    • Import/Append/Update Wholesaler Data
  •  Export Functions
    • Introduction
    • Export Bid to Excel
    • Excel File Outputs
    • Understanding my Excel File
  •  Schedule Functions
    • Introduction
    • Schedule a Bid
    • Scheduled Outputs
    • Edit Scheduled Bid
  •  My Presentations
    • Introduction
    • Create a Presentation File
    • Presentation File Outputs
•  Price Plan Strategies
  • Introduction
  • Before you Begin
  •  Create a New Plan
    •  Cost Plan
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
    •  Sell Plan
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
•  Ink & Toner
  • Ink & Toner Finder
•  Reports
  • Chain Reports
•  Custom Settings
  • Introduction
  • Setup
•  Options
  • Overview
  • Stock Check Setup Guide
  • Chain Flags
  • Manufacturer Information
  • Essendant Facilities
  • SPR Facilities
  •  IT - Site Options
    • AA - General Options
    • DS - Display Sequence
    • EX - Bid Wizard
    • PR - Custom Pricing
    • WD - Presentations
  •  V1 - SP Richards EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V2 - Essendant EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V4 - Azerty EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V6 - Supplies Network EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V7 - Lagasse EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  VA - SPR Canada EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check

Need a Login?

If you do not have login credentials for Item411 and would like to have them, you can click the Need a Login? link to be taken to the Create a New Account page.

Three options exist for creating a Item411 account and receiving login credentials:

1. You can download the Item411 fax order form, fill it out and fax it to OPSoftware.
2. You can place an order on our secure ordering site.
3. You may request a demo of Item411 before purchasing. You will receive temporary login credentials for the free demonstration period.

Which ever method you prefer, you will then be contacted by OPSoftware regarding your preferred pricing level, payment type and sourcing information. An account will then be created for you.