Item411 Help Library 

Help Topics:

•  General Information
  • Introduction
  • New Features
  • Chain Sources
  • Training Resources
  • View Switcher Link
•  Item411 Basics
  • Logging In
  • Need a Login?
  • Forgot Password?
  • Request a Demo
•  Item Search
  • Search Basics
  • Search Results List
  • Quick View
  • Add Item to Bid
  •  Item Details
    • Details Overview
    •  Competitive Data
      • Competitive Data Tab
      • Competitor Icons
      • Chain History
      • Chain Data Popup
    •  Substitutes
      • Substitutes Tab
      • Substitute Icons
    •  Additional Sources
      • Additional Sources Tab
    •  Stock Check
      • Stock Check Tab
•  Bid Wizard
  • Introduction
  • Whats New?
  •  Create a New Bid
    • Introduction
    •  My Excel File
      • Before you Begin
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
    •  Wholesaler Data
      • Step 1
      • Step 2
      • Step 3
    •  Favorites List
      • Step 1
      • Step 2
  •  Edit Functions
    • Introduction
    • Matching
    • Edit Bid
    • Edit Bid Items
    • Update a changed Excel File
    • Import/Append/Update Wholesaler Data
  •  Export Functions
    • Introduction
    • Export Bid to Excel
    • Excel File Outputs
    • Understanding my Excel File
  •  Schedule Functions
    • Introduction
    • Schedule a Bid
    • Scheduled Outputs
    • Edit Scheduled Bid
  •  My Presentations
    • Introduction
    • Create a Presentation File
    • Presentation File Outputs
•  Price Plan Strategies
  • Introduction
  • Before you Begin
  •  Create a New Plan
    •  Cost Plan
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
    •  Sell Plan
      • Step 1
      • Step 2
      • Step 3
      • Step 4
      • Step 5
•  Ink & Toner
  • Ink & Toner Finder
•  Reports
  • Chain Reports
•  Custom Settings
  • Introduction
  • Setup
•  Options
  • Overview
  • Stock Check Setup Guide
  • Chain Flags
  • Manufacturer Information
  • Essendant Facilities
  • SPR Facilities
  •  IT - Site Options
    • AA - General Options
    • DS - Display Sequence
    • EX - Bid Wizard
    • PR - Custom Pricing
    • WD - Presentations
  •  V1 - SP Richards EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V2 - Essendant EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V4 - Azerty EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V6 - Supplies Network EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  V7 - Lagasse EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check
  •  VA - SPR Canada EDI
    • AA - General Settings
    • IT - Item Lookup Stock Check

Logging into Item411

Before you can login to Item411, you need a login and password from OPSoftware. Only OPSoftware can assign your login information.

Please note that logins from other sites will not work with Item411!

Enter your User ID and Password in the boxes provided on several of the landing pages:

You can choose to check the Save login credentials box to have Item411 remember your login information on this computer.

Please Note: If more than three unsuccessful login attempts are made, you will be temporarially locked out of Item411. To remove the temporary lock, you will need to close your browser completely before reopening a new instance.